ItsDevelopmental - content + technology + people

How Google works

Thanks to Avinio for this.

Infographic by PPC Blog

Internal communications - the employer landscape

The Watson Wyatt Worldwide report on Capitalizing on Effective Communication [pdf] is essential reading for internal communications professionals. Here are the key findings:

1. Effective employee communication is a leading indicator of financial performance and a driver of employee engagement. Companies that are highly effective communicators had 47 percent higher total returns to shareholders over the last five years compared with firms that are the least effective communicators.
2. Despite all of the organizational and benefit changes employers have been making in response to challenging economic conditions, only 14 percent of the survey participants are explaining the terms of the new employee value proposition (EVP) to their employees.
3. The best invest in helping leaders and managers communicate with employees. While only three out of 10 organizations are training managers to deal openly with resistance to change, highly effective communicators are more than three times as likely to do this as the least effective communicators.
4. Despite the increased use of social media, companies are still struggling to measure the return on their investment in these tools. Highly effective communicators are more likely than the least effective communicators to report their social media tools are cost-effective (37 percent vs. 14 percent).
5. Measurement is critical. Companies that are less-effective communicators are three times as likely as highly effective communicators to report having no formal measurements of communication effectiveness.

Video: chatting in Orkut

Offline and online social networks

This is a very interesting presentation from Paul Adams who works for Google in its user experience team. He has carried out a lot of research into how people create networks offline and how they create networks online.

Paul makes a great point about the fact that online problems around social networking are ones of social science and not technology. In other words, it's all about motivation and why people use new technologies. Understanding this is the key to making them work well. Looking at how we create and use offline networks is really important to how we network online.

The Real Life Social Network v2

View more documents from Paul Adams.

Presentation: Twitter for marketing

Whether you are a marketeer or not, this is a great presentation from Richard Sedley - takes you from the basics of getting set up and using Twitter to branding and engaging with customers.

Twitter for Marketing: An introduction

View more presentations from Richard Sedley.

iphone 4 tariffs for UK consumers

Here are links to the tariffs of the main UK networks. At first glance, if 3 provided unlimited data then it would be the one to go for. But it all comes down to what you want  . . . longer contract, pay more for the handset, unlimited data.

Big thing for me is that I am now less interested in calls and texts and more interested in the web capability - but the tie-in costs for unlimited data deals are big. Better to buy the handset maybe? Errr, but I don't have the cash right now.

Prize for the worst tariff page goes to O2.

Here are the iphone tariff pages . . . 

3

Vodafone

Orange

O2

And here is the Carphone Warehouse comparison page

Who writes about what: bloggers vs traditional press

Interesting analysis over at One Man and his Blog.

When Twitter gets you in to trouble

Here are four examples . . . you have been warned. But seriously, employers are wielding the axe as a result of inappropriate tweets.

A community analytics funnel

What Is Communilytics? : A community analytics funnel in practice

View more presentations from Alistair Croll and Sean Power .

Countdown to connectingHR #2