Been meaning to post this for a while - excuse the ranty nature. A few weeks ago I had to take a big tent from Croydon to Bath. For some stupid reason I defaulted to thinking car hire would be the cheapest and easiest option. It was neither.
At the time of booking with Alamo I did not recall seeing any charges presented to me on the booking pages. However, I have just retried the same booking and the site now tells me there is an additional £39 charge for taking the car one way.
So, booked the car at £37 thinking that was it for charges, had a 45 minute journey to an industrial estate (not near public transport - told you it wasn't easy) to pick up the car. Once there, was told of the £39 one way charge and then took the damage waiver charge of £15 (why can't it be included?). Total fee £90.